Informativa legale

Privacy Policy
The present document describes how personal data of users are processed in this website. Data are processed in compliance with lawfulness and fairness requirements, in compliance with the applicable regulations and adopting proper security measures to protect data.
Data will be retained for the time required to achieve the purposes of the processing and in compliance with the applicable regulations.
This privacy policy is also intended as a summary notice, as required in article 13 of the Legislative Decree no. 196 dated 30 June 2003 (Italian law on the processing of personal data, transposing EU directive 95/46/EC), to users of web services of this website to protect personal data that may be accessed electronically on:
Multilife S.r.l. the opening page of this website.
This privacy policy is strictly referred to the present website, not for other websites that users may access by clicking on the relevant links. These websites are independent data controllers (save as for the Company websites) and therefore reference must be made to the relevant policy.
This privacy policy is also based on the recommendation n. 2/2001 that the European Data Protection Authorities – i.e. members of the Working Group set up in line with article 29 of the directive 95/46/EC – adopted on 17 May 2011 to identify a series of minimum standards on online collection of personal data, in particular procedures, time limits and nature of data. Data controller are required to provide users with the relevant information when they visit their web pages irrespective of the aims of the access.
Please, read all relevant privacy policies in this website.

Type of processed data and processing procedures
We inform you that the data will always be processed by Multilife S.r.l. to comply with an obligation imposed by law, regulation or legislation and to enforce or defend a right of Multilife S.r.l.. Multilife S.r.l. may disclose data to public authorities, courts, police, lawyers/attorneys, post offices/shippers, if necessary.

Navigation Data
IT systems and software procedures of this website, in the framework of their regular operation, acquires some personal data whose transfer is implicit in the use of Internet communication protocols.
These data are not collected with a view to linking them to their holders. However, these are data that, by their very nature, with processing and cross-reference with data of third parties, may identify users.
This data category includes IP addresses or domain names of computers of users visiting the website, URI (Uniform Resource Identifier) addresses of required resources, the time of the request, the method used to send the request to the server, the size of the obtained file, the numeric code on the reply status of the server (sent, error, etc.) and other requirements of the operative system and the IT environment of users.
These data are used by Multilife S.r.l. with the exclusive aim of collecting anonymous statistical information on the website use and to supervise its smooth operation, and they are deleted immediately after processing. Data may be used to determine any liability in the event of IT crimes against the website or, in general, against the Company. Data may be processed on paper, manually, with IT and electronic means (therefore, Multilife S.r.l. may file data both on paper and IT support).

Data that users provide on a voluntary basis
The optional, explicit and voluntary sending of communications to the addresses of Multilife S.r.l. (if there is not a special form that must filled out, including references to the relevant privacy policies) requires Multilife S.r.l. to acquire the sender’s address for the relevant reply as well as other personal data included in the communication (or in the relevant attachments). In this event (without forms that must filled out, including references to the relevant privacy policies), provision of data is not mandatory. However, should data or the relevant address not be provided, the relevant request cannot be fulfilled. By sending of communication, the sender authorises Multilife S.r.l. to process data with a view to fulfilling the relevant requests.
Multilife S.r.l. may process data, whether on paper or on IT support, both manually and with other IT or electronic means.
Depending on services requested, users are in any case advised to familiarise themselves with the contents of specific privacy statements as may be found in the various sections of the site.

Data Controller and Data Processor and Rights of users
The Data Controller is Multilife S.r.l., having its registered office in Waltherplatz, 8, 39100 Bozen – Italien, Tel. 0471 301 341, Fax 0471 301 342, email
The Data Processor whom you can contact for all matters concerning data processing, in particular in order to exercise your rights pursuant to art. 7 of D.Lgs. 196/03 in accordance with the procedures and timeframes set by law, and to obtain a complete and current listing of all other Data Processors is the Information Systems and Process Organization Manager, whom you can contact for this purpose at Multilife S.r.l.’s offices.
For any further information, please write to:, reporting in the subject privacy to the attention of the Data Processor. The text of art. 7 of D.Lgs. 196/03 is thus provided below:

Section 7 of D.Lgs. 196/2003 – Right to Access Personal Data and Other Rights
1. A data subject shall have the right to obtain confirmation as to whether or not personal data concerning him exist, regardless of their being already recorded, and communication of such data in intelligible form.
2. A data subject shall have the right to be informed
a) of the source of the personal data;
b) of the purposes and methods of the processing;
c) of the logic applied to the processing, if the latter is carried out with the help of electronic means;
d) of the identification data concerning data controller, data processors and the representative designated as per Section 5(2);
e) of the entities or categories of entity to whom or which the personal data may be communicated and who or which may get to know said data in their capacity as designated representative(s) in the State’s territory, data processor(s) or person(s) in charge of the processing.
3. A data subject shall have the right to obtain
a) updating, rectification or, where interested therein, integration of the data;
b) erasure, anonymization or blocking of data that have been processed unlawfully, including data whose retention is unnecessary for the purposes for which they have been collected or subsequently processed;
c) certification to the effect that the operations as per letters a) and b) have been notified, as also related to their contents, to the entities to whom or which the data were communicated or disseminated, unless this requirement proves impossible or involves a manifestly disproportionate effort compared with the right that is to be protected.
4. A data subject shall have the right to object, in whole or in part,
a) on legitimate grounds, to the processing of personal data concerning him/her, even though they are relevant to the purpose of the collection;
b) to the processing of personal data concerning him/her, where it is carried out for the purpose of sending advertising materials or direct selling or else for the performance of market or commercial communication surveys.

Notice and Disclosure Scope
No data from the web service (i.e. the above navigation data) may be notified or disclosed (except for notification to the judiciary or the police, if required).
As for processing based on the relevant forms in the website (i.e. registration), reference is hereby made to the relevant forms and any applicable rules.
The data are processed by persons in charge of data processing, specifically appointed by Multilife S.r.l. (administrative staff, staff in charge of public relations also external to the Company, IT staff that can also carry out tasks of system administrators, also external to the Company, marketing staff also external to the Company, interns, Data Processors and their staff, persons in charge of the specific area to which a request is made, site management staff also external to the Company) only when the processing is necessary for the performance of their duties doing only what is needed to perform the tasks).

Data may also be disclosed and processed by the Data Processors appointed by Multilife S.r.l. (including outsourcers in charge of mailing, marketing, administration and maintenance of servers, website administration). These external companies may process the data through staff who can perform the same tasks and process data for the same purposes for which those responsible have been appointed by Multilife S.r.l..

With regard to persons in charge of data processing, please also refer to the specific information contained within the site depending on the required service.

The data provided by the user may be disclosed to the subjects for which there is an obligation pursuant to law or to assert a right of the company in the relevant jurisdiction; data may be disclosed to any carrier/freight forwarder for the dispatch of Multilife S.r.l. material required; data may be communicated to the categories of persons eventually specified in the specific information in the various sections of the site.

Option to provide data and processing procedures
For a complete information on the processing of the data by Multilife S.r.l., we invite you to take vision of all the information contained within the various areas of application of the data and all sections of this privacy policy.

Definition of cookies
Cookies are small text files that are sent to your computer. The site in question uses two types of cookies.

Session cookies
So-called session cookies (i.e. temporary cookies that are erased when the browser is closed at the end of a surfing session) are solely used for transmitting session identifying data in the form of numbers randomly generated by the server. These cookies are necessary to ensure secure and efficient site browsing.
Session cookies are used in this site precisely to ensure maximum user privacy during surfing as they do not permit acquisition of user’s personal details that would otherwise permit user identification and recognition. These cookies are processed with electronic means.

Persistent cookies
Persistent cookies are small data files that the server sends to the user’s browser upon accessing a website to enable the requested pages to be accessed and to monitor the visited pages. Multilife S.r.l. uses persistent cookies in one case concerning the registered user. If the user wishes to use the “remember me on your computer” function, he/she accepts a persistent cookie, which means the website will remember him/her on the next visit, avoiding having to type in the password again (by clicking on “remember me on your computer” the user gives consent to the use of cookies and the relative data use). The registered user is always free to refuse this cookie, by not clicking the option. He/she is also free to delete cookies from his/her browser.
This website uses Google Analytics, a web analytics service provided by Google, Inc.. Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google (Data Controller) will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Recall that in any case, if you do not wish to receive cookies, you may set your browser so that it does not receive them. Setting the browser in this way, some features of this site may not be used. Such information is provided by and in accordance with Directive 2002/58/EC.
Multilife S.r.l.’s cookies are processed with electronic means.

Specific Notices
As already reported, this website includes other specific summary privacy policies in pages on services on request. Reference is hereby made to such privacy policies integrating this privacy policy. This privacy policy is updated at 22 February 2012. Updates are implemented in the framework of a policy on a steady review of privacy policies and they will be loaded on this page. Previous versions of privacy policies may be obtained by writing to“); define(LAN_PrivacyPolicy,“Contact form Privacy
Information regarding processing of personal data – Disclosure Document under and for the purposes of Article 13, Legislative Decree no. 30 June 2003 n. 196

In compliance with the Decree. 30 June 2003 n. 196 (Privacy Code) and subsequent changes, we are to provide the necessary information regarding the processing of personal data you provide. The information is not intended to be valid for other web sites accessible through links provided on the websites of the domain owner, which is not considered in any way responsible for the websites of third parties.
This notice is provided pursuant to art. 13 of the legislative decree n. 196/2003 – Code regarding the protection of personal data.
The information is also based on Recommendation no. 2/2001 that the European authorities for the protection of personal data gathered by the Group established. 29 of Directive n. 95/46 / EC, adopted on 17 May 2001 to establish minimum requirements for collecting personal data online, and, in particular, the manner, timing and nature of the information that data controllers must provide to users when they connect to web pages, regardless of the purpose.

1. THE ‚OWNER‘, under Article 28 of the Code regarding the protection of personal data is Multilife S.r.l., In the person of its legal representative pro-tempore.

DATA PROCESSOR, according to Article 29 of the Code regarding the protection of personal data, the data controller is marketing guidance office

Personal information and identification.
Personal information, any information concerning a natural person, identified or identifiable, even indirectly, through reference to any other information including a personal identification number; identification data, personal data that allow direct identification (such as but not limited to full name, date of birth, address, email address, phone number, etc …).
navigation data
The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.
This information is not collected to be associated with identified, but by their very nature could, through processing and associations with data held by third parties, to identify users.
In this category of data includes IP addresses or domain names of computers used by users connecting to the site, URI (Uniform Resource Identifier) ​​of requested resources, time of request, the method used to submit the request to the server, the size of the file obtained in reply, the numerical code indicating the status of the response from the server (successful, error, etc..) and other parameters regarding the operating system and computer environment.
These data are used only to obtain anonymous statistical information on site usage and to check its correct functioning and is deleted immediately after processing. The data could be used to ascertain responsibility in case of hypothetical crimes against the site.
Data provided voluntarily by
The optional, explicit and voluntary e-mail addresses listed on this site and / or completion of the data collection form, involves the subsequent acquisition of the sender, necessary to respond to requests, and any other personal data inserted. Specific information will be progressively reported or displayed on web pages dedicated to particular services on request.
Application software may contain ‚cookie‘ technology. Cookies are primarily used to facilitate user navigation. Cookies will provide information on navigating the site, and allow operation of some services that require identification of the user’s path through different pages of the site. For any access to the portal regardless of the presence of a cookie, are recorded on type of browser (eg. Internet Explorer, Netscape), operating system (eg. Macintosh, Windows), the Host and URL of origin of the visitor, in addition to the page requested. The user still has a way to set your browser to be informed when you receive a cookie and decide in this way to eliminate it. More information about cookies can be found on the websites of the supplied browser.
Types of cookied
The cookies are then divided into ‚of ‚and ‚persistent’session, the first once downloaded are then deleted when you close the browser, the latter instead are stored on the user / visitor’s hard drive until they expire.
The cookies stored in the application software are anonymous and can not be attributed to personal data. We do not use cookies to transmit personal information, nor are used SO-CALLED persistent cookies of any kind, or systems for tracking users. The use of C.D. Session cookies (which are not stored permanently on the user’s computer and disappear when the browser is closed) is strictly limited to transmitting session identifiers (consisting of random numbers generated by the server) necessary to allow safe and exploration efficient site. The SO-CALLED Session cookies used on this site avoid the use of other techniques potentially prejudicial to the privacy of the users and not allow the acquisition of personal identification data.

3.Finalità of treatment for which consent is given where required (art. 23 Legislative Decree no. 196/03)
The Personal Data and possibly sensitive, voluntarily provided in the data collection form filing, and / or via e-mail, will be processed for the following purposes:
a) handling inherent data:
– Contact request, sending information you requested;
– Administrative and accounting activities in general. In the application of provisions on protection of personal data, the processing for administrative and accounting purposes are those related to the performance of the organizational, administrative, financial and accounting, regardless of the nature of the data. In particular, towards such objectives internal organizational activities, the functional performance of contractual and pre-contractual obligations, disclosure activities.

b) pertaining to data processing, up to his opposition:
Personal data provided will be used, subject to the consent, for direct marketing activities, market research or sampling survey and direct sale to receive – through automated email means, telefax, MMS type of message (Multimedia Messaging Service) or SMS (Short Message Service), or otherwise, as well as through phone calls through the operator and paper mail – information materials, for the detection of the degree of satisfaction, promotional material, advertising and commercial or inherent events and initiatives, by Multilife S.r.l. without having first obtained the consent, the personal data will not be used for purposes of point b).

4. Method of treatment – Conservation
The treatment will be carried out automatically and / or manually, with methods and tools to ensure maximum security and confidentiality, by players of what the employees in compliance with the requirements of Art. 31 et seq. Legislative Decree 196/03. The data will be kept for a period not exceeding the purposes for which the data were collected and subsequently processed.

5. Scope of communication and dissemination
Your data, which the treatment will not be disseminated and may be disclosed to companies contractually bound to Multilife S.r.l., In order to comply with contractual obligations or related purposes. The data may be disclosed to third parties belonging to the following categories:
– Suppliers of services for the management of the information system used by Multilife S.r.l., And telecommunications networks (including by e-mail);
– Firms or companies providing assistance and advice, including our call center in-bound;
– Competent authorities for the fulfillment of obligations of laws and / or regulations of public bodies, on request.
The subjects belonging to the above categories are the function of the data processing manager, or work independently as data processing officers. The list of constantly updated and available at the office of Multilife S.r.l.. Any further communication and diffusion will be subject to your explicit consent.

6. Nature of and refusal
Apart from that specified for navigation data, the user is free to provide personal data.
The provision of data is optional but necessary. Their absence can make it impossible to fulfill the request or to use the services of the data controller.
The provision of data for the purposes specified in point a) is optional but necessary. Any refusal of providing the necessary data with respect to a) make it impossible to strictly related and instrumental activities, such as to fulfill the request or to use the services of the data controller.
The assignment and the consent to processing for the purposes referred to in point b) is optional. The refusal of consent for the purposes set out in point b) given above, it will not have any negative consequence as to the purpose referred to in point a).